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Welcome to our Privacy Policy.
—Your privacy is critically important to us.

It is crystalcasey.com’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.crystalcasey.com (hereinafter, “us,” “we,” “the website,” or “crystalcasey.com”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.

– Website Visitors
Like most website operators, crystalcasey.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Crystalcasey.com’s purpose in collecting non-personally identifying information is to better understand how our visitors use its website. From time to time, crystalcasey.com may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.  Crystalcasey.com also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on crystalcasey.com blog posts. Crystalcasey.com only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

– Gathering of Personally-Identifying Information
Certain visitors to crystalcasey.com’s website choose to interact with crystalcasey.com in ways that require us to gather personally-identifying information. The amount and type of information that crystalcasey.com gathers depends on the nature of the interaction. For example, we ask visitors who sign up for the newsletter at https://www.crystalcasey.com to provide a username and email address.

– Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

– Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by crystalcasey.com and does not cover the use of cookies by any advertisers. 

– Links To External Sites
Our Service may contain links to external sites that are not operated by us.  For example, links to iTunes, YouTube, etc.  If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.  We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

-Crystalcasey.com Uses Google AdWords for Remarketing
Crystalcasey.com uses remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

– Protection of Certain Personally-Identifying Information
Crystalcasey.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on crystalcasey.com’s behalf or to provide services available at our website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country— By using crystalcasey.com, you consent to the transfer of such information to them. Crystalcasey.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, crystalcasey.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of crystalcasey.com, third parties or the public at large.

If you are a registered user of crystalcasey.com and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with us and our products. We primarily use our blog to communicate this type of information. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Crystalcasey.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

– Aggregated Statistics
Crystalcasey.com may collect statistics about the behavior of visitors to its website. Crystalcasey.com may display this information publicly or provide it to others. However, crystalcasey.com does not disclose your personally-identifying information.

– Cookies
To enrich and perfect your online experience, crystalcasey.com uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Crystalcasey.com uses cookies to help us identify and track visitors, their usage of the website, and their website access preferences. Crystalcasey.com visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using crystalcasey.com, with the drawback that certain features of the website may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to crystalcasey.com’s use of cookies.

– E-commerce
Those who engage in transactions with crystalcasey.com – by purchasing our services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with crystalcasey.com. Crystalcasey.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

– Privacy Policy Changes
Although most changes are likely to be minor, crystalcasey.com may change its Privacy Policy from time to time, and in our sole discretion. Crystalcasey.com encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

– Copyright ©
Crystalcasey.com and all of its contents (music, lyrics, writing, images, videos, artwork, code, products, and so forth) is the copyrighted material of Crystal Casey and cannot be reproduced, distributed, or transmitted in any form or by any means, including printing, recording, or other electronic or mechanical methods without express written permission from the artist.  For permission requests and licensing information, send us an email to the address below.

– Contact Information
If you have any questions about this Privacy Policy, please contact us via email at info@crystalcaseymusic.com

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Welcome to our Store Policy.
–All merchandise in the store is listed in US Dollars.  Crystalcasey.com reserves the right to cancel and refund any order placed on its site.  Customers will be notified by email if this is the case.

SALES & SHIPPING

Payment method/invoicing-
Credit cards, PayPal,  and cryptocurrency are the only forms of payment permitted for on-line purchases on crystalcasey.com.  Please note that the confirmation email sent to you after your purchase has been completed constitutes your invoice. Please note that depending on your location, your credit card issuer may charge an international service charge fee in addition to the initial charge.

At the time your order is placed, we will attempt to authorize your credit card with your financial institution. If your financial institution indicates that they are unable to authorize your credit card, then you will be emailed a credit card authorization failure notification. Please note that your order will not have been successfully processed if a credit card authorization failure occurs.  A similar process is involved for crypto payments, as we will confirm the transaction has gone through before finalizing your order.  Crystalcasey.com has the right to refuse any cryptocurrency at any time for any reason, and the list of accepted coins may change from time to time.  If a crypto payment is declined or does not go through, you will be notified by email.  You can then choose a different form of payment or cancel your order.

Price-
Orders placed through crystalcasey.com will be billed at the price indicated next to the description and illustration of the relevant product.  In order to provide for unforeseen fluctuations in market prices, crystalcasey.com reserves the right to modify its prices on products sold through its internet site at any time without notice. Delivery charges and handling charges are exercisable on every physical internet order.

Responsibility-
Crytalcasey.com is not responsible for indirect losses which are not foreseeable by you and us (such as loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time) however arising and whether caused by tort (including negligence), breach of contract or otherwise.

If crystalcasey.com were to be found responsible pursuant to a claim by one of its internet customers, its liability would be limited to the aggregate of the amounts paid by the customer to crystalcasey.com for purchases affected through its internet site. The foregoing notwithstanding, customers are entitled to all the rights provided under applicable laws and regulations and must abide by the obligations provided under those same laws and regulations. The relationship between the parties is governed by the laws of the Province of Ontario.  Any dispute arising from sales or credits, or from failures with respect to the applicable conditions of sale through the crystalcasey.com internet site will fall under the jurisdiction of the Ontario courts.

Force Majeure (Acts of God)-
Internet site customers agree that crystalcasey.com will not be held responsible for its failure to execute its obligations, or for the damages and/or losses incurred as a result of a force majeure (act of God) or of a fortuitous event.

RETURNS AND EXCHANGES

Policy-
Returns and exchanges are not accepted on products from the crystalcasey.com shop, unless a product arrives damaged.  In the unlikely event of a product arriving damaged, immediately take a picture of the damaged product and send the picture to info@crystalcaseymusic.com so that a return for refund can be organized.  Crystalcasey.com cannot accept worn or washed products, only unused damaged products with all tags intact can be considered for a refund.  Please check size guides and order wisely.  There are no refunds on digital products.

Please note that if there are any delivery issues outside of our control, (e.g. errors in shipping address or the package going unclaimed) resulting in the package getting returned to sender, the customer is responsible for any shipping costs levied by the shipping company that may arise.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.